Work from everywhere With The number 1 enterprise business communication solution for small and medium-sized business.
HOW IT WORKS
Getting started couldn’t be simpler. With cloud-based technology, you can stay focused on business matters without worrying about complicated system configurations. Our Plug and Play phones are easy to set up, and always keep you connected with links to mobile phones, tablets, and computers across your offices or any external location.
Find Your Number
Switching from a traditional phone provider? No problem. Our experts constantly handle such requests. They will help you port your old number and also find right additional numbers for your business.
Download the app
Work from any device on any platform
The Edgeroad mobile & desktop apps keep in sync Your Business calls & text messages & Faxes in the loop on any platform wherever you are in office or on the go.
Start Making Calls
Make HD calls from everywhere switch from any device from an IP desk phone to a mobile app and even to your mobile device stay connected from everywhere.
Redundant Network With 99.99% Uptime
Because of our presence in multiple carrier-grade data centers across the US and Europe, you can have complete faith in our system. We constantly monitor performance to ensure things are always working as they should, and we investigate any problem swiftly and offsite to eliminate downtime for our customers.
Get the most out of EdgeBroad
Voice Calling
Enterprise office calling with all PBX calling features like hold conference, blind transfer attendant transfer part calls, as well switch calls easily between multiple devices with the switch of a button.
SMS & MMS Texting
Business text messaging is a game-changer for teams responding to customers' requests.
We also support multi-users for number and multi numbers per user So agents can communicate with users from multiple organizations.
Internet Faxing - eFax
Our eFax solution Is the most flexible in the industry allowing users to send faxes by email or through the app users can also track and real-time if the fax is received successfully as well as to send the fax with custom branded cover sheets.
Live Switchboard Monitoring
Switchboard monitoring is it powerful feature for call center administrators to track agent availability I'm queue holding metrics as well manually redirect holding calls to skilled agents and manage the agent's priority based on their skills or caller demand.
Multi-level IVR system
An advanced deep multilevel IVR system users can reach their department quickly and easily without having to wait on hold for the receptionist to transfer the call to the right department or user.
Historical drill down Dashboards
Historical drill-down dashboards are an amazing tool to track and sites of data. A user may click on the KPI value for example missed calls then a chart of each user or department missed calls show up then you can see an actual list of the calls The count is based on.
TeleConsole - Work from everywhere
The Teleconsole Is the user's personal Hub to call text fax and collaborate on desktop or on mobile devices So users are connected to older office communications tools anywhere they work.
OUR HAPPY CLIENTS
